AI Chatbots & WhatsApp Automation
WhatsApp is the channel most people in the GCC already use every day. AICubes builds AI assistants on the WhatsApp Business Platform, your website and mobile apps that answer questions accurately from your own content, complete routine transactions and pass conversations to a human agent when needed.
Assistants are grounded in approved knowledge, connected to your systems through secure APIs, and can run on private LLMs so the AI processing of customer conversations stays under your control.
What we deliver
- 01
WhatsApp Business Platform integration
Official API setup, message templates, opt-in handling and verified business profiles.
- 02
Knowledge-grounded answers
Responses drawn from your FAQs, policies and documents rather than generic model knowledge.
- 03
Transactions and workflows
Appointment booking, status checks, form submission and payment links through your systems.
- 04
Human hand-off
Seamless escalation to agents with the full conversation history in a shared inbox.
- 05
Bilingual by design
Natural Arabic and English, including switching language mid-conversation.
- 06
Analytics
Conversation volumes, resolution rates, common topics and gaps in your knowledge base.
Typical use cases
- Citizen service assistants for government entities
- Customer service for banks, telecoms and utilities
- Appointment booking for clinics and service centres
- Order and delivery updates for retail and logistics
- Internal IT and HR helpdesks
How we deliver
On-premise, private cloud or hybrid
Deployed where your data is allowed to live — your data centre, an in-country cloud, or a mix.
Arabic and English
Interfaces, models and documentation designed for bilingual users from the start.
Integrated with your systems
Connected to existing databases, identity providers, ERPs and line-of-business applications.
Supported after launch
Monitoring, model updates and a named engineering contact once the system is live.
Frequently asked questions
Yes. We build on Meta’s WhatsApp Business Platform and follow its messaging and opt-in policies, which protects your number and brand.
Yes. The assistant logic and language model can run privately. WhatsApp messages still travel through Meta’s platform, so we can also provide a web or app channel for conversations that must stay fully internal.
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Open-weight large language models served with vLLM on NVIDIA H200 GPUs, inside your data centre and under your control.
Learn morePlan your next AI system with an engineer.
Tell us what you need to build. We respond within one business day with next steps, questions and — where the scope is clear — an indicative quote.